Ocean Safari – 30 Minutes

Name: Ocean Safari - 30 Minutes
SKU: OSSB-30
Availability: InStock

- 10%

SKU: OSSB-30 Categories: Adventure Cruises, ALL DAY CRUISES, WOICT20Tags: ECO-ADVENTURE CRUISES, Rigid Inflatable Boat - Cruises, seal

~~R700.00 Includes VAT~~ R630.00 Includes VAT

Adult/Child/Toddler

Clear

Date of Use*
DD dot MM dot YYYY
Preferred Time*
Subject to availability.
- 12:00 (am)
- 14:30 (pm)

Description
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Description

PRODUCT DESCRIPTION

DEPARTURE TIMES

RECOMMENDED ADDON

TERMS & CONDITIONS

BUY AS A GIFT CARD

An eco-adventure aboard a stunning RIB (Rigid-hulled Inflatable Boat) – a combination of power and exploration as you cruise the Atlantic coastline to view the spectacular sea and birdlife, under the guidance of our experienced skippers.

The Waterfront Charters Team are always keen to offer you unique and fun ocean safari experience on the water. Our Skippers will share with you the beauty of the ocean as we well as the beauty of the cape town Atlantic coastline on our unique adventure boats. On our trips departing from Quay 5 in the Waterfront, you will have a chance to see Cape Fur Seals, Dolphins, Whales, Penguins and Sun Fish and potentially much more as we search the bay for sea life. We Do do not offer or guarantee a destination as this trip is about time on the water and looking for sea life in the proximity of Cape Town.

30 Minutes
Kids are allowed under supervision of adults.
Minimum 2 Passengers and Maximum 12
Expeditions are weather dependent
Trip Includes a short ride out of the harbour, followed by a slow search for marine life and an informative briefing by the skipper.

For safety reasons only children over the age of 13 are allowed aboard, and they must be over 1.2 metres in height and able to straddle the on-board seats with both feet on the deck.

Safety aboard the Adventure Boats:

Waterfront Charters are serious about safety and our guests are our top priority. Please read through our safety guidelines before booking:

Only children over the age of 13 are allowed aboard, and they must be over 1.2 metres in height and able to straddle the on-board seats with both feet on the deck.

We are obliged to put weight restrictions on the seating as well to ensure the wellbeing of our adult guests.

A maximum of 80kg allowed in front seats.
A maximum of 100kg allowed in back seats.

Our lifejackets /PFD’s available sizes are: 60 to 125cm chest size.

The following conditions may be adversely affected by the trip: Pregnancy, High Blood Pressure; Heart Conditions; Acute and/or Chronic Knee or Back Injuries. Any person with declared medical condition will not be permitted to go on the trip unless a medical certificate approving the trip - signed within the previous 30 days - is obtained and handed into the office.

* In the unlikely event that the primary boat for this cruise is unavailable due to unforeseen circumstances, we reserve the right to utilize an alternative vessel for this experience. Be assured that Waterfront Charters will always make every possible effort to ensure that the advertised vessel is available. Some Cruises do not have a dedicated boat for the cruise and rely on a pool of available vessels at Waterfront Charters to cover fluctuations in weather, seasonal passenger numbers and planned maintenance.

Right of admission is reserved, and all passengers bear the sole risk of injury to their person or loss or damage to their property from whatsoever cause arising, and they acknowledge that they waive and abandon any claim or claims which they may have against the owners, master or crew of the vessel arising from any cause whatsoever including the negligent action or omission of the owners, master or crew of the vessel.” All passengers are required to be in possession of a valid boarding pass before boarding a vessel. No access will be granted at any time without a boarding pass.

2.1.1. Full payment must be remitted and received within 7 days of receipt of the Private Charter invoice.
2.1.2. Full payment is required before a ticket or boarding pass is issued. A boarding pass is required for access to the vessel.
2.1.3. If payment is not made within the time of the agreed arrangement, the agreed fee will be raised at prime plus 5%.
2.1.4. Private Charters must be booked for a minimum of 2 hours over the sunset period (between 17h00 and 21h00 depending on the time of year.)

3.1 Cancellation Policy – Private Charters – (Exclusive Hire )

3.1.1. The Cancellation Fee will be 100% of the  Private Charter  Rate should the client cancel the charter within 2 Days ( 48 Hours ) of the departure date of the Private Charter.
3.1.2. In the case of  Special Private Charters  over Christmas Day, Boxing Day, New Year’s Day, New Year’s Eve, Valentine’s Day, Easter Weekend and Ocean Race Events, the Cancellation Fee payable by the client will be 100% of the Private Charter Rate.
3.1.3. In the unlikely event that we as Waterfront Charters cancels the  Private Charter  for any reasonable reason, such as Engine Failure, then Waterfront Charters will not be held liable for any additional losses incurred by the person or company chartering the vessel. Waterfront Charters will endeavour to find a suitable replacement vessel if required and any additional extra costs in chartering an alternative vessel will be for the client’s account.

3.2 Cancellation Policy – Applicable to Daily Scheduled Cruises (on a per-person basis.)

3.2.1. Waterfront Charters charge a 100% cancellation fee on all confirmed or pre-paid bookings cancelled within 24 hours of the scheduled departure time. This is in line with industry practice and means that no refund will be received for late cancellations, and the voucher or order will be considered redeemed towards that scheduled cruise. A non-arrival for a scheduled cruise will also be treated as a “No-show” with the 100% cancellation fee applied. A request to reschedule the cruise within the 24 hours of the scheduled departure time will also be seen as a cancellation within the 24 hour period. Any cruise that is rescheduled during this 24 hour cancellation period will be charged at the regular ticket price and be deemed a new booking.
3.2.2. Clients may receive a full refund if the booking is cancelled in writing more than 24 hours from the scheduled departure time of the booked cruise. The refund request must be submitted in writing to refunds@waterfrontcharters.co.za and will be subject to the refund policy detailed in clause 4 below
3.2.3. The 24 hours prior cancellation period does not apply to Special Scheduled Cruises as detailed below: the cancellation period is extended to 72 hours before scheduled departure time of the booked cruise. Special Scheduled Cruises are cruises over the peak season that are normally booked out. These include all cruises on South African Public Holidays (New Year’s Day, Christmas Eve and Christmas Day, the Easter Weekend, etc.); the New Year’s Eve Sunset Champagne Cruises; New Year’s Midnight Cruise; Valentine’s Day Cruises ; Clifton Yacht Parties and all other special scheduled event cruises.
3.2.4. Covid cancellation protocol. The ongoing Covid-19 crisis has affected us all, and cancellations are to be expected. However, for operational reasons these circumstances do not affect our policies; the onus remains on passengers to inform Waterfront Charters before the 24 hour notice period in order to receive full refunds. We understand that contracting the virus is a risk we all face, but recommend that the PCR test be done at least 48 hours in advance in order to afford both guests and Waterfront Charters sufficient time to make arrangements regarding cancellations without penalty. In terms of our Covid-19 policy all passengers are required to complete the I.C.E. ( In Case of Emergency) forms for individual passengers in group bookings, as well as the Standard COVID Questionnaire. Both forms are linked via our API-Portal and will be sent in advance via WhatsApp, SMS or email. if not received they must be completed in the booking office prior to departure.

3.3 Covid Cancellation Policy

After the declaration of Covid-19 as a global pandemic by the World Health Organisation , the extenuating circumstance policy no longer applies because COVID-19 and its consequences are no longer unforeseen or unexpected. Reservations made after 14^th March 2020 therefore are not covered under extenuating circumstances, except where the passenger is currently sick with COVID-19. In this instance, full certified medical proof of current infection is a requirement, and the “Date Change Rule” may be applied on a case-by-case scenario. Please remember to carefully review the establishments cancellation policy when booking.

Covid-19 related circumstances not covered under any regulations include: transport disruptions and cancellations; travel advisories and restrictions; health advisories and quarantines; changes to applicable law; and other government mandates such as evacuation orders ,border closures, prohibition on short term rentals, and lockdown requirements. The Cancellation policy will apply.

5.1. All catering is to be finalised at least 5 days prior to the event, including all payments for such catering.
5.2. All bar tabs are to be settled before disembarking the vessel at the end of the Chartered Cruise (unless prior arrangements have been made.) A 10% gratuity will be charged on all bar tabs.
5.3. If the charter is cancelled due to bad weather or any other reason, the client will be responsible for any catering arrangements made. (See cancellation policy above.)
5.4. A 48 hour notice period is required to cancel catering, anything less will result in a loss of 100% of catering invoice to be paid to supplier.
5.5. Corkage and bottle service

5.5.1. R50.00 corkage fee will be charged on all wines – per bottle.
5.5.2. Three x cost price of Spirits will be charged if Waterfront Charters supply – per bottle.
5.5.3. Two x cost price of Spirits will be charged if client supplies - per bottle.

6.1. Waterfront Charters (Pty) Ltd reserves the right to charge for pilferage or damage to the vessel and/or its equipment and instrumentation.

6.2. All passengers, once aboard the vessel, fall under the direct authority of the Skipper and vessel owners and undertake to comply with any requests and/or instructions issued to them by such persons.

6.3. Passengers undertake, at all times, to respect the environment and will not intentionally pollute, damage or otherwise harm sea life and the surrounding environment.

7. DELAYS IN TRIP DEPARTURE AND RETURN TIMES

7.1. A Delay is defined as when the scheduled departure time for a trip is pushed back up to 50% of the trip duration

For example a 90 minute Trip may be delayed in departure up to 45 Minutes before cancellation by the operator.
The Trip Return time may consequently also be delayed by a similar or lesser time.
Consequently the Total Trip duration may be shortened although we will try to always do ‘the time ‘
Delays occur due to many factors such as earlier trips running behind schedule , delays caused by shipping movement in the Port , operational requirements ,Weather and Mechanical Breakdown.
A Delay is not a Re-schedule.

7.2. Full Refunds under the Refund Policy Terms and conditions , are only guaranteed for entirely cancelled trips assuming the passenger opts not to re booked on a later scheduled cruise.

7.3. We do not compensate with a ‘partial refund’ if delays as defined above are experienced due to factors out of our control as our view is that the trip is about the experience and not the duration.

Step 1:
Receive the voucher within minutes by email. If you put in the incorrect email address, or do not receive the email, please email us at: info@waterfrontcharters.co.za

Step 2:
Make a reservation by either calling, visiting or emailing us and reserve your place. We will need to verify your voucher details as these will secure your reservation. (See below.)

Step 3:
To redeem the voucher: visit the office at least 30 minutes before departure, hand in your voucher and receive a boarding pass ticket. (NB: You must first have done step 2 and reserved a seat.)

Step 4:
Board the vessel by show your boarding pass. Enjoy the cruise!

*Vouchers have to be claimed within 52 weeks (12months) of purchase.

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SCHEDULED DAY CRUISES

These Day cruises have regular set-times and a guaranteed departure time. Last minute bookings welcome.

Ocean Safari – 30 Minutes

Description

Safety aboard the Adventure Boats:

T-Shirts (145G)

1. RIGHT OF ADMISSION

2. PAYMENT

3. CANCELLATION

4. REFUND POLICY

5. CATERING & BAR

6. DAMAGES

7. DELAYS IN TRIP DEPARTURE AND RETURN TIMES

WEBSITE TERMS

CLAIM YOUR VOUCHER

UPDATED

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SCHEDULED DAY CRUISES

These Day cruises have regular set-times and a guaranteed departure time. Last minute bookings welcome.

Ocean Safari – 30 Minutes

Description

Safety aboard the Adventure Boats:

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